Citation:
Posté par Orcryst
TO: support@pokerstars.com
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Hi!
Can you please turn off the DOOMswitch of my account?
I've lost too much pots lately. It's like everyone is on me and I'm always
getting badbeated.
My account is "Orcryst"
Thank you very much!
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Hello Francis,
I thank you for taking the time to contact PokerStars with your concerns.
There are several points I would like to address with you. Firstly, as a
poker player myself, I understand how cruel poker can be. I too get
frustrated when my strong starting hands do not hold up and when the cards
don't drop the way I'd like them to. More so, I believe the most upsetting
part of the game is playing a hand so well (statistically favorable) and
the end result couldn't be further from a positive outcome. However, with
that said you must come to accept that bad beats happen, the best starting
hand does not always win. That is poker. That is just how the game works
and those facts are true for every player on our site.
Please understand there is no such thing as a 'doomswitch'. We have no
interest in favouring one player over another. Our shuffle is completely
random, and in a random game you will experience situations in which a
statistical favourite loses. Which, as I said, is just how poker. Over a
large enough sample of hands the statistically improbable events will even
out to an expected level.
Francis, it has been proven that our shuffle is random. The computerized
methods we use to shuffle the deck are more than sufficient to ensure
complete randomization of the cards, and complete unpredictability of the
cards to come. You can see the description of these methods at:
http://www.pokerstars.com/security.html
In addition, we track all hands dealt daily to see if there is any
statistically significant variance.
In fact, we gave the source code to two independent auditors who reviewed
our shuffle algorithm and found it sound and random. You may read the
analyses of these auditors at:
http://www.pokerstars.com/rng_audit.html
We have dealt over 13,000,000,000 hands, and have freely given out real
money hand histories any time somebody has requested them. Not once has
anybody found any indication that our shuffle is not 100% random, and many
who have undertaken such studies have posted their findings to the
Internet. You may find just two of them here:
http://tinyurl.com/32ajma
http://tinyurl.com/2wu99w
If you have further questions about this, please don't hesitate to contact
us. Best of luck at the tables, and thank you for choosing PokerStars!
Regards,
Dean
PokerStars Support Team
PFFFF!!!! ET ILS LE NIENT!!!
